Tri-Restaurant Supervisor- Swing/Second Shift, Full Time

Tri-Restaurant Supervisor- Swing/Second Shift, Full Time

Company Name: 
Treasure Island Resort & Casino

Address: 
PO BOX 75

City:
Red Wing, MN

Job Posted:
January 31, 2017


SUMMARY:

To oversee the day-to-day Tri-Restaurant operations. Responsible for a high level of guest service as described in your departments guest service standards.


Responsibilities:

  • Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
  • Direct daily work activities and inspect completed work for conformance to standards
  • Ensure dining areas provide quality food and beverages, superior service and cleanliness
  • Answer guests' questions and address concerns
  • Generate daily and weekly financial reports
  • Provide accurate and thorough record keeping of personnel, sales and labor
  • Demonstrate thorough knowledge of all positions, policies and procedures and fill in for frontline staff as needed including point-of-sales system and handling cash and cash equivalents
  • Complete functions, reports and troubleshoot point-of-sales system


    Qualifications:

    Required:

  • High School Diploma/GED or equivalent experience
  • 1-year previous supervisory experience in high-volume, fast food style restaurants

    Skills Required:

  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Excellent written, verbal and interpersonal communication skills

    Preferred:

  • Computer skills Microsoft Office (Word, Excel and Outlook), Windows XP and point-of-sales systems

    Abilities Required:

  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice
  • Ability to independently complete multiple tasks under pressure
  • Ability to control labor costs